Privacy Policy
Last updated: January 1, 2025
At Parlr AI, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, store, and protect your information when you use our TEF and TCF Canada exam preparation platform.
Data Collection
We collect the following information when you use our platform:
- Identification information: name, email address, password (encrypted)
- Profile information: current French level, exam goals, target province
- Usage data: test results, progress, time spent on the platform
- Technical data: IP address, browser type, device used
- Payment data: billing information (handled by Stripe, our secure payment processor)
Data Usage
We use your data to:
- Provide and improve our exam preparation services
- Personalize your learning experience with our AI
- Generate feedback adapted to your level and needs
- Contact you regarding your account, service updates, or support
Data Protection
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, destruction, or alteration. Your data is stored on secure servers and encrypted in transit and at rest. We use industry-standard security protocols, including HTTPS and SSL/TLS encryption.
Your Rights
In accordance with data protection laws (GDPR, PIPEDA), you have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Object to the processing of your data or request limitation of processing
Cookies
We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences in your browser settings.
Third Parties and Partners
We may share your data with trusted service providers who help us operate our platform, such as Supabase (database hosting), OpenAI (AI content generation), and Stripe (payment processing). These third parties are contractually bound to protect your data and use it only for the services we have requested from them.
Changes to this Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notification on the platform. The date of the last update is indicated at the top of this page.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: privacy@parlr.ca